TrialWorks version 9.5 will be officially released later this week. The release, which closely follows the 9.4a, has additional features in Mass Torts for Tobacco Fund cases. For example, tens of thousands of ill Florida smokers and families of those who died are lining up for a share of a $600 million fund created by major tobacco companies as part of a 14-year-old lawsuit against cigarette manufacturers. TrialWorks Case Management Software is now equipped to efficiently process the necessary information from the potential clients and streamline the litigation. Any firms in receiving this functionality are encouraged to schedule an upgrade by calling 800-377-5844 or using the Online Account Manager to create the request.
If a user tags a message to a case but chooses not to file immediately, that message will remain in the inbox indefinitely. Fortunately there is a simple process for expediting the transfer of the tagged message to TrialWorks at a later time. Outlook 2003 and 2007 users should be familiar with the Favorite Folders option. The first step to making this process simple is to find the “Outbox > TrialWorks” folder and add it to the Outlook Favorites. The process is simple, just find the folder, right click, and choose “Add to Favorites”. Next, the user will see the “TrialWorks” folder show up in the favorite folders section of Outlook. At that point any message (which was previously tagged) can be dragged to that folder; from there, messages will automatically file to their designated case. This is also useful for instances where the message remains in the mailbox for other reasons.
The good old days of free BlackBerry Enterprise Server Express are officially over (well, they actually ended a couple of months ago). For those of you that may have tried using BESExpress in the past, you may have realized that it was possible to register multiple BlackBerries for individual BES accounts, and use the BESCAL license key in the existing installation. Thereby, an office could get up to 15 free BESCAL licenses for their use. The licenses were available for purchase (for about $100) but no one bothered as it only took a few minutes to get the free ones. Apparently that practice was frowned upon by Research In Motion, which took a very dramatic step in preventing that from happening.
They rebranded the product as BlackBerry Professional (BPS). It operates just like BESExpress did except that it will not allow the use of the “initial” BESCAL keys on an existing install. This means that an office can get 1 (ONE) free BPS license but the rest are subject to the ~$100 purchase price.
The latest service pack for BESExpress (or BPS) allows admins to upgrade the software to the BES Professional version. Fortunately, it does not impact existing blackberry licenses – if you got away with it in the past you can continue to do so with the existing licenses. However, if you choose to add new BlackBerries - you have to pay. Since the old registration keys are no longer available for the previous install, even without the upgrade the users have to pay the fee.
Comparison between Small Business Edition BES Vs. BlackBerry Professional Software BPS
http://na.blackberry.com/eng/services/server/small_business.jsp#tab_tab_compare
Author: Karl J
